Guest: Laura Buck | Host: Natalie Khoo
As Director at the Royal Children’s Hospital Foundation, Laura Buck leads campaigns that have raised over $60 million, including a flying doctor who circled Australia to fund advanced therapies. In this episode, we discuss Laura’s “impact in five minutes” philosophy, why a failed COVID campaign taught her to always check with stakeholders first, and how personalisation—not mass emails—was the key to cutting through compassion fatigue.
For Leo Patterson-Ross, housing became a mental health issue the day he met a palliative care patient who had nowhere safe to go home to. Now leading the Tenants Union NSW, Leo talks about the psychological toll of insecure housing, what it takes for a small team to serve over a million renting households, and how clear, accessible content can support people in crisis.
During COVID, David Hoy put on PPE and joined his frontline teams on the wards. Now a Portfolio Executive at Amplar Health, he reflects on his journey from hospital orderly to senior leader, and why great communication has more to do with listening than knowing every answer. David shares how he stays calm under pressure, how patient stories strengthen business cases, and how collaboration leads to better outcomes for patients and staff alike.
Psychologist and MHCC board member Bill Campos has seen how mental health systems can help—and how they can unintentionally harm. Bill reflects on the case that changed how he thinks about system design, the structural barriers that stall recovery, and what really happens as people move from hospital to home. He also shares why “working yourself out of a job” is his ultimate measure of meaningful care.
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